Privacy Policy

Last Updated:

At Dongguan HIG Technology Trading Co., Ltd. (accessible from https://www.higelectronic.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by https://www.higelectronic.com and how we use it.

1. Information We Collect

We collect information from you when you visit our website, place an order, subscribe to our newsletter, or fill out a form.

  • Personal Information: When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience.
  • Non-Personal Information: We may collect non-personal information about you whenever you interact with our site. This may include the browser name, the type of computer, and technical information about your means of connection to our site, such as the operating system and the Internet service providers utilized.

2. How We Use Your Information

We may use the information we collect from you in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey, or other site feature.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.

3. Cookies and Web Beacons

Like any other website, https://www.higelectronic.com uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

You can choose to disable cookies through your individual browser options.

4. Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information.

We use third-party services such as Google Analytics, Facebook Pixel, and payment processors (e.g., PayPal, Stripe) to help us analyze website usage and process payments. These services have their own privacy policies.

5. Data Security

We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.

6. GDPR Data Protection Rights (For EU Users)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data.

If you make a request, we have one month to respond to you. Please contact us at [email protected] if you wish to exercise any of these rights.

7. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

8. Children's Information

Another part of our priority is adding protection for children while using the internet. We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted.

10. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.